Common questions

Quick answers to the things people ask most. Need more? See the full list.

Is HesabKetab really free?
Yes — we're focused on building the best expense-splitting experience possible. All core features are free and will stay free forever. Down the road we may introduce optional premium features, but everything you need to track, split, and settle will always be available at no cost.
Do my friends need accounts to use it?
They'll need a free account to log in and add their own expenses, but you can invite them with one click and they'll be up and running in seconds.
Is my financial data safe?
Your data is encrypted and stored securely. We never share your information with third parties, and we never will. You can export or delete your data at any time.
What currencies are supported?
HesabKetab supports every major world currency, plus many regional ones — over 150 in total. You can set a default currency for your account and enter any expense in any currency. Balances are tracked per-currency, so no lossy conversion happens in the background.
Can I export my data?
Absolutely. From your account settings you can download your complete history as JSON or CSV at any time. It's your data — we don't lock it in.
How does 'settle up' work?
When you're ready to square up, HesabKetab shows the simplest set of payments that clears every balance in the group. Record a cash or digital payment and balances update instantly. The simplified debts feature can reduce many IOUs into the fewest possible transactions.
What if someone doesn't have a HesabKetab account yet?
You can add them by email and we'll send them an invitation to join. They can sign up for free in seconds and automatically connect to your expenses and groups.
What languages does HesabKetab support?
Full English and Persian (فارسی) support today, with proper right-to-left layout for Persian. More languages are on the roadmap — we want the app to feel native for everyone who uses it.
Can I delete my account?
Yes. You can close your account from Settings at any time. We'll process deletion of your account and all associated data within 30 days, and you can download a full backup before you leave.
How do I get help if something goes wrong?
The fastest way is our support form — describe what happened and we'll get back to you within one business day. You can also check this FAQ first; a lot of questions are answered here.

Support

Need a hand? Send us a note and we'll get back to you within one business day. For the fastest answer, check the common questions first.

Support